Orders & Purchases
- Where is my order?
Once you’ve paid, we’ll start preparing your order. Within a maximum of 24 hours, we’ll add the tracking number to your order, and you’ll receive an email with it.
You can also check the status of your order on the “Track Order” page.
- What if there is a problem with my order?
All my orders are shipped sealed. Please, to make any claim, take a photo of the unsealed package, and I will gladly resolve or resend anything for free. That’s on me.
- Do you offer bulk discounts?
Yes, you can see them on each product page. The more you buy, the more you save.
Account
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Can you delete my order after receiving it?
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How do I cancel my account?
Shipping & Tracking
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What if the order gets lost?
- My order hasn’t arrived yet. Where is it?
We add the tracking number to every order so you can check where it is.
- What are my payment options?
I only accept payments via cryptocurrency. This is the safest method for me. It might seem a bit challenging for someone new at first, but I promise it’s very easy. You can check out a Cash App tutorial here.
You can also email us at info@nexuspharma.top, and we will gladly help you.
- How long does it take for the payment to be completed?
We use a secure Bitcoin node hosted by me. We do not rely on any third-party company, so the only one who knows what is sent and where it goes is you and us. Payment completion is automatic.
- Will I receive a notification?
Yes. Via email.
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Where can I get more information?
You can email us anytime at info@nexuspharma.top